Alright, hopefully that’s an overstatement. Let’s face it, perception is reality, and if your business appears to be out-dated, there’s a good chance it’s hurting your bottom line. Let’s pretend a traveler’s car breaks down in a town he’s never been in. He’s going to have to stay a couple of nights while waiting for it to be fixed, and he’s trying to pick out a hotel. There are two within walking distance of the automotive dealer fixing his vehicle. Which one is he going to pick, based on looks alone?